Your access and use of the Services constitutes your agreement to be bound by these Terms, which establishes a contractual relationship between you and MSOWC. If you do not agree to these Terms, you may not access or use the Services. These Terms expressly supersede prior agreements or arrangements with you, and supersede content or information you read or have access to at other places, such as our website, emails, or applications. MSOWC may immediately terminate these Terms or any Services with respect to you, or generally cease offering or deny access to the Services or any portion thereof, at any time for any reason or no reason.

MSOWC may amend the Terms related to the Services from time to time. Amendments will be effective upon MSOWC's posting of such updated Terms at this location or the amended policies or supplemental terms on the applicable Service(s). Your continued access or use of the Services after such posting constitutes your consent to be bound by the Terms, as amended.

By accessing and using the Services, you represent and warrant that: (i) you are at least 18 years old, are at least of the legally required age in the jurisdiction in which you reside, and are otherwise capable of entering into binding contracts; and (ii) you have the right, authority and capacity to enter into this Agreement and to abide by the terms and conditions of this Agreement, and that you will so abide. Where you enter into this Agreement as a person as provided in this Agreement on behalf of a company or other organization, you represent and warrant that you have authority to act on behalf of that entity and to bind that entity to this Agreement. The Services are not available to anyone under 18 years of age, or to any individual whose account has been terminated. Your account may not be used for auto inspection, diagnosis, maintenance, repair, towing work, and/or other vehicle service-related work to be performed for another person.

Subject to your compliance with these Terms, MSOWC grants you a limited, non-exclusive, non-sub licensable, revocable, non-transferrable license to: (i) access and use the Applications or the website in connection with your use of the Services; and (ii) access and use any content, information and related materials that may be made available through the Services, subject to the Terms of this Agreement.

The Services and all rights herein are and shall remain MSOWC's property. Neither these Terms nor your use of the Services convey or grant to you any rights: (i) in or related to the Services except for the limited license granted above; or (ii) to use or reference in any manner MSOWC's company names, logos, product and service names, trademarks or services marks.

In order to use most aspects of the Services, you must register for and maintain an active user Services account ("Account"). You must be at least 18 years of age, or the age of legal majority in your jurisdiction (if different than 18), to obtain an Account. Account registration requires you to submit to MSOWC certain personal information, such as your name, email address, address, vehicle information, and/or mobile phone number. You agree to maintain accurate, complete, and up-to-date information in your Account. You vehicle information may include without limitation the make, model, year, kilometer run, etc. Your failure to maintain accurate, complete, and up-to-date Account information, including having an invalid or expired payment method on file, may result in your inability to access and use the Services or MSOWC’s termination of this Agreement with you. You are responsible for all activity that occurs under your Account, and you agree to maintain the security and secrecy of your Account username and password at all times. MSOWC is not liable for any loss that you may suffer through the use of your password by others. You shall notify MSOWC immediately of any unauthorized use of your account or of any other breach of security known to you with respect to MSOWC.

You expressly consent and agree to accept and receive communications from us, including via e-mail, text message, calls, and push notifications to the cellular telephone number you provided to us. By consenting to being contacted by MSOWC, you understand and agree that you may receive communications generated by automatic telephone dialing systems and/or which will deliver pre-recorded messages sent by or on behalf of MSOWC, its affiliated companies and/or Third Party Providers, including but not limited to: operational communications concerning your User account or use of the MSOWC Platform or Services, updates concerning new and existing features on the MSOWC Platform, communications concerning promotions run by us or our Third Party Providers, and news concerning MSOWC and its services. MSOWC may send you confirmation and other transactional emails regarding the Services. We may also send you emails about services that we think might interest you ("Promotional Emails"). User Provided Content. MSOWC may, in its sole discretion, permit you from time to time to submit, upload, publish or otherwise make available to MSOWC through the Services textual, audio, and/or visual content and information, including commentary and feedback related to the Product and Services, initiation of support requests, and submission of entries for competitions and promotions ("User Content"). Any User Content provided by you remains your property. However, by providing User Content to MSOWC, you grant MSOWC a worldwide, perpetual, irrevocable, transferable, unrestricted, non-exclusive, absolute, royalty-free license, with the right to sublicense, to use, copy, modify, transmit, reproduce, exhibit, disclose, display, transform, create derivative works of, distribute, publicly display, publicly perform. Further, MSOWC shall be free to use any ideas, concepts, know-how or techniques contained in such User Content for any purpose whatsoever, including but not limited to developing, manufacturing and marketing products and/or services incorporating any User Content. You represent and warrant that: (i) you either are the sole and exclusive owner of all User Content or you have all rights, licenses, consents and releases necessary to grant MSOWC the license to the User Content as set forth above; and (ii) neither the User Content nor your submission, uploading, publishing or otherwise making available of such User Content nor MSOWC use of the User Content as permitted herein will infringe, misappropriate or violate a third party's intellectual property or proprietary rights, or rights of publicity or privacy, or result in the violation of any applicable law or regulation. You agree to not provide User Content that is defamatory, hateful, violent, obscene, pornographic, unlawful, or otherwise offensive, as determined by MSOWC in its sole discretion, whether or not such material may be protected by law. MSOWC may, but shall not be obligated to, review, monitor, or remove User Content, at Oilzo's sole discretion and at any time and for any reason or no reason, without notice to you. Please contact us with any questions regarding this Agreement by emailing us at care@msowc.com, url – www.msowc.com, Our legal name – Crossroads India Assistance Private Limited.

You are responsible for obtaining the data network access necessary to use the Services. Your mobile network's data and messaging rates and fees may apply if you access or use the Services from a wireless-enabled device. You are responsible for acquiring and updating compatible hardware or devices necessary to access and use the Services, MSOWC website and Applications and any updates thereto. MSOWC does not guarantee that the Services, or any portion thereof, will function on any particular hardware or devices. In addition, the Services may be subject to malfunctions and delays inherent in the use of the Internet and electronic communications.

To request an appointment with MSOWC network, you may be asked to specify the following information: (i) the type of service that you think is required on your vehicle, (ii) the location where you would like for the Job to be performed, (iii) the date and time that you would like for the Job to take place, and (iv) certain information about yourself, including your name, email address and/or phone number, all of which is subject to our privacy policy. You agree that it is your responsibility to provide a location where you would like the Job to be completed, and to ensure that MSOWC has proper access and permission, and is legally authorized to complete the Job at the location. MSOWC reserves the right to modify, add, or delete items and/or price at any time prior to billing you. If you have agreed with the MSOWC to modify, add, or delete items in the Job Request, or to reschedule a Job, you bear the responsibility for notifying MSOWC. When you request to reschedule a Job, you agree to change the date or hours of the requested Job through the MSOWC Platform.

You agree to treat MSOWC team courteously and lawfully, to provide a safe and appropriate working environment for them that is in compliance with all applicable laws and regulations, and to provide reasonable co-operation to MSOWC Team to enable them to complete the Job. You acknowledge that your selected MSOWC Team may be unavailable from time to time, e.g. due to illness, or vacation.

You understand that use of the Services may result in charges to you for the services or goods you receive from MSOWC (“Charges”). Charges may include any applicable state and local taxes. At the time you schedule a Job, MSOWC will record your preferred payment method information and validate your payment information. You authorize the payment of Charge(s) according to your preferred payment method information in your account (e.g. Cash, debit card payment information), upon completion of the Job, or, if applicable, the payment of cancellation fee if you cancel the Job. You agree not to make any payment or other arrangements with Third Party Provider who performs the Job that are different from the payment method information in your account. While we will use commercially reasonable efforts to ensure the security of all debit cards and all other personal information, we expressly disclaim any liability for any damage that may result should any information be released to any third parties, and you agree to hold us harmless for any damages that may result therefrom.

Extra Top-ups which are not included in our package like Coolant, Brake Oil and Fuel Filters etc. will be charged extra at actuals. While labour charge towards Brake Fluid and Coolant Change Service are free, and in case of Fuel filter change or any other extra service request raised by customer at time of service labour charge of 399* will be applicable extra.

After you have received services or goods obtained through your use of the Service, MSOWC will facilitate your payment of the applicable Charges on behalf of the Third Party Provider. Charges will be inclusive of applicable taxes where required by law. Charges paid by you are final and non-refundable, unless otherwise determined by MSOWC. All Charges are due immediately and MSOWC using the preferred payment method designated in your Account will facilitate payment, after which MSOWC will send you a receipt by email. If your primary Account payment method is determined to be expired, invalid or otherwise not able to be charged, you agree that MSOWC may, use a secondary payment method in your Account, if available.

As between you and MSOWC, it reserves the right to establish, remove and/or revise Charges for any or all services or goods obtained through the use of the Services at any time in MSOWC's sole discretion. You understand that, in the process of performing a Job, a MSOWC Team may modify inspection, diagnosis, maintenance work needed, or add additional work for your vehicle, and in such situations, you authorize the payment of updated or modified Charge(s) upon completion of the updated or modified Job. If, in the process of performing a Job, the MSOWC Team determines that your car requires services that are different from the ones you specified in your original Job Request or that the MSOWC is not able to perform such work, you may be charged a separate diagnosis fee.

MSOWC may from time to time provide certain users with promotional offers and discounts that may result in different amounts charged for the same or similar services or goods obtained through the use of the Services, and you agree that such promotional offers and discounts, unless also made available to you, shall have no bearing on your use of the Services or the Charges applied to you.